Return & Exchange Policy
Colorado Hemp Product (CHP)

Scope & Eligibility

Exchange Period

How to Request
an Exchange

Shipping for Exchanges

Exchange Process

If Your Item Arrives Damaged or Defective

Product Guarantee

FREE SHIPPING
& DELIVERY INSURANCE

24/7 EXPERT SUPPORT

Due to the nature of our wellness products and our commitment to safety for all customers — especially families and individuals with health sensitivities — we do not accept returns or offer refunds for consumable products.

We are unable to offer exchanges after this period.

Your order number
A short description of the issue
(Optional) Photo evidence of damage or defect

Reach out to our support team at:

Once your request is reviewed, you’ll receive a Return Merchandise Authorization (RMA) number and clear return instructions.

However, if your item arrives damaged, defective,
or otherwise unusable, we will gladly offer a free exchange for the same or a similar item.

We offer complimentary ground shipping and delivery protection on all orders within the U.S.!  Spend $150 or more to qualify for free 2-Day Air shipping.

Got questions about our products
or your order? Message us anytime
at +1 719 600 27 73 — our knowledgeable team is here to assist you 24/7!

These statements have not been evaluated by the FDA. CHP products are not intended to diagnose, treat, cure,
or prevent any disease. Individual results may vary.
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This return policy applies to all purchases made through the official Colorado Hemp Product (CHP) website.

You may request an exchange within 30 days of your order date.

To initiate an exchange, please contact our Customer Care team with:

Have questions or feedback?

CHP will cover return shipping costs for eligible damaged or defective items.

We only replace items that are damaged or defective.  If the original product is out of stock, we may offer a comparable item of equal value.

Please contact us within 7 days of delivery with your order number and photo documentation
(if possible).

We stand behind our full-strength formulas. You may request a refund within 30 days of purchase for these products.

We’ll verify the issue and send a replacement at no cost to you.

Refunds will include the purchase price minus shipping costs.

You do not need to return the damaged item unless specifically requested for quality control.

No refunds will be issued after 30 days.

sales@chpltd.net